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8
Apr

Sometimes, pulling ideas out of people takes work, myself included. Ideas exist in our minds, but sometimes they are ill-formed or fragmented partial ideas. Workshops/ideation sessions are part of the equation to generating valuable insights.

Have you ever been in a non-structured workshop or brainstorm session? I have.
It’s painful.

 

 

 

 

 

 

 

I believe no idea is a bad idea, but I also believe that ideas need to be focused around the task/objective at hand. For instance if you are trying to build a content strategy for a company/brand to expand an existing campaign, we don’t necessarily want ideas about a new campaign to surface—that would be off strategy.

I’m all for taking every idea into consideration, but it helps when the brainstorm is structured so the output of the session is as strategically focused and actionable as possible.

Overtime, I’ve sat through and led many workshops and learned from the best of best what works. Preparing for an ideation session is an arduous task and first starts with getting the stakeholders smart on the target needs, category analysis and brand objectives. The deep dive is one of my favorite parts of my job (I’m an insights junky). But then comes the thinking.

Moderating the workshop is another story. There are plenty of methods and constructs to exercise the mind in unconventional ways. Lately I’ve been experimenting with new ways/tools to garner valuable and relevant thinking, particularly around the utilization of emerging technology and digital/social channels— an area that not everyone at the table may have knowledge of, or experience with. Mindmaps, evaluative criteria and worksheets just scratch the surface of available tools. I frequently leverage my colleagues’ experience and approaches every time I put a workshop plan/deck together and it’s professional goal of mine this year to focus more heavily on these skills as they relate to innovation and digital engagement.

I’m looking forward to honing my planning skills by attending the Planning-ness Conference 2012 this May with one of my favorite colleagues/friends. It’s a conference for creative thinkers and explorers that is focused on “doing”, not talking. I have waxed on about the T-Shaped skills that I think all strategists should have: the ability to think and do; what I love about this conference is that each of the sessions has a learning component where you are taught a new skill or way to approach a problem, and a doing component where you put it all into action.

I’m confident that having exposure to a creatively inspired agenda and interacting with a small group of strategists will open my mind to new ways of creative problem solving and thinking about business and marketing in general; takeaways that go way beyond leading successful workshops.

19
Mar

A new beta arrived in my inbox today that I have been waiting for over the past few weeks and I couldn’t be happier!

A few months ago I wrote about bad email marketing and the level of anxiety my overflowing inbox brings me everyday. By choice, over the last few years (pre social media madness) email has been the basis for my “digital” CRM communication. I consciously opt into 75% of the CRM emails I receive. Key word- consciously. It keeps everything I want in one place, my inbox. I receive ~75-100 marketing/solicitation emails a day but as of late it’s just become too much of a burden. I’ve found myself shying away from reading my gmail in the evening and I sometimes miss important emails from family, friends, etc.

Enter the heaven of all email heavens- Unroll.Me

I may or may not have spent vacation time cleaning out my inbox and unsubscribing from unwanted emails only for ½ of them never to take effect in my prompt to ‘Go Away!” This ridiculously efficient service just saved me hours of time by consolidating (or deleting) most of my email subscriptions.

What is Unroll.me? Unroll.me allows you to unsubscribe from unwanted email subscriptions, or organize them all in one place in a single “rollup” email; a digest that gives me an overview of all the subscriptions I receive each day, and I can set the time I prefer the rollup to arrive.

In 10 minutes, I just accomplished what would have taken me an entire day to do, weeding through all those preferences and settings pages…who has the time? One thing to note is that after clicking the fifth subscription you want to unsubscribe from, you’ll be prompted to refer friends to unsubscribe to the rest in bulk. You can do the referral via email (to five friends), send a tweet, or post a Facebook message. #GetInvolved! #InboxSanity! To get an idea of how many email subscriptions I had, and what the rollup looks like- check out the screen grab below.

 

 

 

 

 

 

 

 

 

click to enlarge image

If I change my mind and desperately miss seeing in RackedNY my inbox every morning, I can always remove the subscription from my rollup to get it directly back in my inbox. But until then, I’m going to hope this magic API works and bask in the glory of a manageable inbox.

Unroll.Me only supports GMail, Yahoo, and AOL right now but the company is working on support for other platforms. I have 5 beta invitations- tweet me @jaeselle if you are interested in one!

12
Feb

I have an inner circle of friends that consists of digital strategists and marketing executives who are deep into social; Social Media Week might as well be our Social New Year. There are braintrust brunches and happy hours held specifically to coordinate schedules and plan for meetups.

Social media is not new by any means, but it’s an ever evolving medium; platforms change everyday and our industry is flooded with new market entrants faster than we can keep up with. Social has redefined traditional PR and the largest contributor to the Owned, Earned, Paid media construct. The need to stay emerged remains constant for anyone working in advertising/marketing/pr. || Read more »

27
Nov

Over the last few years (pre social media time) email has been the basis for my “digital” CRM communication, and remains such for a large part of the rest of the US. I consciously opt into 75% of the CRM emails I receive. Key word- consciously. It keeps everything I want in one place, my inbox. I receive ~50-60 marketing/solicitation emails a day. (Note: I DO NOT subscribe to blog post updates in email- I save that for my RSS reader/Flipboard).

I subscribe to lots of different email CRM. To date email has been my choice of how I prefer to receive information about brands/products/categories of things I’m interested in/have a relationship with. (I like everything on Facebook but that doesn’t necessarily mean it’ll make it into my feed, email always gets into my inbox)

  • Fashion & beauty retailers like Barneys, Bloomingdales, Origins, Sephora
  • Concert ticket announcements from Ticketmaster, LiveNation and The Bowery Presents
  • Daily deals like Gilt Group, RueLaLa, Groupon, DailyCandy
  • Personal Credit & banking updates from Amex, Citi, ING, WellsFargo
  • NYC neighborhood events and ongoings
  • Health plan updates from Aetna
  • Competitive products that I work on professionally (ps- anyone that works in marketing & doesn’t do this is not doing their job, IMO)
  • LinkedIn, Meetup, Plancast general & group updates

I rarely rant via my blog, but I am going to now- so consider yourself warned. I’m at the point that I might cease all branded email communication except for a handful of brands/companies—I know how I can find the rest of it in my Facebook/Twitter feed or one of my friends is sure to tell me about it via WOM. || Read more »

22
Oct

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I came into the Apple store on 14th/9th at 3:20 pm with a tech problem. I’m still here (writing this from my iPhone) Starving and missing my spin class right now (sorry @FlyJessA22) …..but shockingly none of that even matters.

My iPad1 wifi/antenna was broken which causes a huge issue with syncing to iCloud (um, & not being able to watch TWCable app in bed) After hours of diagnostics, friendly chatter & back & forth my uber genius Matt said the repair would be $389, and by repair that equates to a new iPad1 unit b/c they don’t open up the iPad1. They don’t even make iPads1s anymore. I have been waiting for 3 to come out b/c I have plenty of iPad2s I can use at work if need be. Either way I wasn’t planning on “buying” anything today….

I didn’t buy apple care for this iPad1 and I don’t remember why i didn’t.
Anyhow Matt excused himself & then came back and said he talked to his manger & they decided to just going to give me the new ipad1 at no charge, he didn’t feel right charging me for something that wasn’t my fault even if it was 89 days out of warranty. Then he installed iOS5 & showed me how to reinstall all my apps from iCloud (an hour later 116 apps are still downloading)

This whole experience was flat out amazing. Apple continues to impress me not only with their products, but with their gold standard user-centric/user experience positioning which goes far beyond devices/products and plays into in personal interaction/purchase behavior/customer service.

Thanks Matt. Thanks Apple. You really do make such a difference in people’s lives, especially mine.

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