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Posts Tagged ‘strategy’

Responsive Design: Myth Busting

Sunday, August 19th, 2012

Over the last 2 years I’ve spent a lot of time explaining to people that “mobile optimized” didn’t mean “your desktop website showed up on your iPhone”.

This year I’ve been asked more recently about responsive design. It’s not new- it’s just the hot buzz word. Everyone seems to think responsive design is the magic bullet to design, timing, and cost efficiencies. It’s not.

I’m busting through 2 myths about responsive design because I’m kinda over talking about it.

It seems like a short cut:

It’s NOT. It’s only a design/layout technique and doesn’t account for content. That approach won’t work for every brand/site presence.

It replaces tedious mobile context design:

It does not and SHOULD not. Fixed vs. fluid design needs to be thought through based on the content strategy for your site: how are you users consuming content on mobile devices? What objectives do you have for the end mobile user experience? You can’t assume they will consume the same content in the same way they do desktop. Ie: Mobile= short form—a user insight that doesn’t often change.

Sometimes responsive design can be a combination of both fixed & fluid when you use priority guides that are put in place during the wireframing/prototyping phase. If your UX designer/strategist are not doing the due diligence in this approach you’re probably doing your user a disservice.

Suggestion: make sure you do end user persona research- that should inform your approach to mobile design/content architecture and the appropriate & expected end user experience.

Great video from Brian Fling at PinchZoom talks about responsive design—Brian is a trusted authority on the topic of mobile/design/user experience.

A visual explanation of responsive design is and how it works is found here. They basically sell Joomla as the CMS platform of choice- not advocating for Joomla- just showing for the demo (and definitely not for the music editing choices.)

Workshop this. Planning-ness

Sunday, April 8th, 2012

Sometimes, pulling ideas out of people takes work, myself included. Ideas exist in our minds, but sometimes they are ill-formed or fragmented partial ideas. Workshops/ideation sessions are part of the equation to generating valuable insights.

Have you ever been in a non-structured workshop or brainstorm session? I have.
It’s painful.

 

 

 

 

 

 

 

I believe no idea is a bad idea, but I also believe that ideas need to be focused around the task/objective at hand. For instance if you are trying to build a content strategy for a company/brand to expand an existing campaign, we don’t necessarily want ideas about a new campaign to surface—that would be off strategy.

I’m all for taking every idea into consideration, but it helps when the brainstorm is structured so the output of the session is as strategically focused and actionable as possible.

Overtime, I’ve sat through and led many workshops and learned from the best of best what works. Preparing for an ideation session is an arduous task and first starts with getting the stakeholders smart on the target needs, category analysis and brand objectives. The deep dive is one of my favorite parts of my job (I’m an insights junky). But then comes the thinking.

Moderating the workshop is another story. There are plenty of methods and constructs to exercise the mind in unconventional ways. Lately I’ve been experimenting with new ways/tools to garner valuable and relevant thinking, particularly around the utilization of emerging technology and digital/social channels— an area that not everyone at the table may have knowledge of, or experience with. Mindmaps, evaluative criteria and worksheets just scratch the surface of available tools. I frequently leverage my colleagues’ experience and approaches every time I put a workshop plan/deck together and it’s professional goal of mine this year to focus more heavily on these skills as they relate to innovation and digital engagement.

I’m looking forward to honing my planning skills by attending the Planning-ness Conference 2012 this May with one of my favorite colleagues/friends. It’s a conference for creative thinkers and explorers that is focused on “doing”, not talking. I have waxed on about the T-Shaped skills that I think all strategists should have: the ability to think and do; what I love about this conference is that each of the sessions has a learning component where you are taught a new skill or way to approach a problem, and a doing component where you put it all into action.

I’m confident that having exposure to a creatively inspired agenda and interacting with a small group of strategists will open my mind to new ways of creative problem solving and thinking about business and marketing in general; takeaways that go way beyond leading successful workshops.

Using visualization to drive creativity & strategy

Monday, January 17th, 2011

I think Mark Suster might be my soulmate. His post on TechCrunch this morning “How I Use Visualization To Drive Creativity” is one of the BEST posts I have ever read. Yes, ever. It’s good to know (and feel validated) that I’m not crazy for following almost the *exact* same processes as Mark does when it comes to the creative process for communicating information.

photo credit: Hugh Macleod http://gapingvoid.com/

As someone who loathes lined notebooks and prefers not to take notes on my iPad in meetings, I am sometimes mocked for being “old skool”. Take it or leave it people, I like my fine tip ballpoint pens, sharpies and sketch books—that will never go away (well, except for when I use my Livecribe Echo pen which has helped matters for time/sharing efficiency purposes only— who doesn’t like a pen that translates your notes/sketches to a PDF or converts it into a word.doc in 3 seconds?)

People look at my notebook and often seem confused (or worse think I am confused) because I take notes in clusters and then almost always connect them with different color pens/highlighters as I start to create a structure for whatever it is that I am trying to relate or communicate. I do the same prior to building PPT/Keynote decks. It’s formally called mind mapping, but I call it creategic [cre-tegic]; a combo of creativity & strategy.

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“The Creative Technologist”

Friday, December 10th, 2010

There has been tons of buzz around this role as it relates the holistic approach to team structure within advertising agencies—- advertising has changed so much, roles need to follow suit to meet the need. A need that combines strategy, creativity and technology —  a hard core layer cake of flavors.

A creative technologist is a great example of that need, and a perfect example of a T-shaped individual.

The idea that many people, each doing a little thing, will produce something larger and more complex than they could have produced themselves is fading away.

T-shaped individuals can do much bigger things and think more broadly. They are looking for ideation beyond 1 honed skill set, and most importantly how to apply/execute it to meet a business objective of their clients and customers. They are people who are willing to experiment and take risks– in concert with rest of the world morphing around us in parallel.

Organizations like IDEO are realizing that when people are assigned to or choose roles to play in an organization they are often more creative and efficient than when they are confined to the duties prescribed by a title or position.

Tim Brown- CEO, IDEO, explains it this way:

The vertical shaft of the “T” represents the depth of expertise/skill that a person exhibits, while the crossbar of the “T” represents the amount they are willing and able to collaborate.

People who are T-shaped are well-rounded and versatile. They are better able to contribute their ideas to a discussion and are able to take on a variety of roles. It’s no wonder that IDEO is one of the firms pioneering the change to formalize role-based work and reduce the work that is based on position or title.

I feel a Creative Technologist fills that need.

Rather than explain the role of a Creative Technologist–  dig in to this post and preso from a great Blog called sermad — it’s beyond clarifying for inquiring minds who want to know. And those that want to adapt.

- When you get to slide 30 and the YouTube vid opens, use the SlideShare tools in the bottom of the box to keep advancing through the preso (vs. the side hover controls).

Manhattan Research’s latest…and scariest “E-Empowered Consumers”

Wednesday, November 10th, 2010

Manhattan Research released a press release today. Insights into how patients make decisions and how the internet MAY replace HCPs…

In this year’s tenth edition of the Cybercitizen Health® U.S. study, pharmaceutical and healthcare market research company Manhattan Research sought to quantify the impact the Internet was having on how consumers manage their health by identifying a population of  “E-Empowered Consumers.”

What did they find?

99 Million E-Empowered Consumers are Using Online Information and Tools to Take a More Active Role in Their Healthcare (more…)

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